TERMS & CONDITIONS
Last Updated: March 15, 2026
Welcome to KindNeighborCare. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using this website or purchasing our services, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, please do not use this website or our services.
1. Company Information
KindNeighborCare provides companionship, wellness check-ins, and non-medical support services for seniors and their families.
Our services are designed to promote safety, connection, and quality of life for older adults.
KindNeighborCare is not a medical provider and does not provide medical, nursing, or clinical care.
2. Eligibility
By using this website or purchasing services, you confirm that:
• You are at least 18 years of age
• You have the legal authority to enter into this agreement
• Any information you provide is accurate and truthful
3. Services Provided
KindNeighborCare offers services that may include:
• Scheduled wellness visits
• Friendly companionship visits
• Safety and wellness check-ins
• Assistance with simple non-medical tasks
• Communication updates to family members
Our services do not include:
• Medical care
• Medication administration
• Nursing services
• Physical therapy
• Emergency response services
If medical or emergency assistance is required, clients should contact 911 or a licensed healthcare provider immediately.
4. No Medical Advice
Information provided on this website is for general informational purposes only and should not be interpreted as medical advice.
KindNeighborCare does not diagnose, treat, or provide medical recommendations.
5. Service Scheduling and Availability
Service availability may vary based on:
• Location
• Staffing availability
• Weather or safety conditions
• Demand for services
KindNeighborCare reserves the right to modify, reschedule, or cancel services when necessary.
6. Payments and Billing
Clients agree to pay all fees associated with services.
Payments may be processed through secure third-party payment providers.
Billing may occur:
• Monthly subscription
• Per-visit
• Service packages
Failure to pay may result in service suspension or cancellation.
7. Cancellation Policy
Clients may cancel scheduled visits with advance notice.
Recommended cancellation notice:
24 hours prior to scheduled service.
Late cancellations or missed visits may be subject to fees.
8. User Conduct
You agree not to:
• Use the website for unlawful purposes
• Attempt to interfere with website security
• Submit false or misleading information
• Harass or threaten staff or caregivers
KindNeighborCare reserves the right to terminate service for violations of these terms.
9. Intellectual Property
All content on this website, including:
• Logos
• Graphics
• Text
• Layout
• Branding
is the property of KindNeighborCare and may not be copied, reproduced, or distributed without written permission.
10. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and use personal information.
11. Limitation of Liability
To the fullest extent permitted by law, KindNeighborCare shall not be liable for:
• Indirect or consequential damages
• Personal injury outside the scope of service
• Loss of data or financial losses
• Events beyond our reasonable control
Services are provided “as-is” without warranties of any kind.
12. Assumption of Risk
Clients acknowledge that:
• Aging may involve health risks
• Non-medical caregivers cannot prevent all accidents
• Services do not replace professional medical supervision
Clients and families accept responsibility for decisions related to the client's care.
13. Third-Party Services
This website may contain links to third-party services or platforms.
KindNeighborCare is not responsible for the policies or content of those third-party websites.
14. Changes to Terms
KindNeighborCare reserves the right to update or modify these Terms at any time.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved in the courts located in Texas.
16. SMS
• Opt-in: Customers opt in to receive mixed-use SMS messages from Brian Harrison at KindNeighborCare.com for both informational, alerts, services and promotional messaging.
• Opt-out: Customers wanting to stop receiving messages, reply STOP to any text message.
• Disclosures for message/data rates: Message and data rates may apply. Check with your carrier for details.
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.
17. Contact Information16. Contact Information
If you have any questions regarding these Terms, please contact:
KindNeighborCare
Email: [email protected]
Phone: (469) 238-2318
